top of page

Techlonics Return & Exchange Policy

At Techlonics TVs & Appliances, we are committed to providing Mississauga and the Greater Toronto Area with top-tier home appliances, 4K Smart TVs, and professional home services at wholesale and discount prices. Because our inventory—including Open-Box, Scratch-and-Dent, Refurbished, and Clearance items—is offered far below standard retail pricing, we operate under clear, transparent store guidelines.


Product Sales & Return Policy (Final Sale)

  • All Product Sales Are Final: Due to the heavily discounted nature of our open-box and clearance inventory, we do not accept general returns, refunds, or exchanges once an item has been purchased and leaves our store or delivery vehicle.

  • Open-Box & Clearance Items: All Open-Box, Scratch-and-Dent, and Floor Model products are sold As-Is — Final Sale. Customers are strongly encouraged to physically inspect items in person at our Mississauga showroom (1550 Meyerside Dr, Unit #5) prior to purchase.

  • Receipt-Based Exceptions: For select qualifying products (such as select Brand-New units or specific warranty-eligible items), exact return eligibility, store credit terms, or warranty coverage details will be explicitly printed on your official sales receipt. Receipt terms supersede general store policy.
     

Appliance Repair Service Policy

  • Diagnostic Inspection: Repair service calls include an on-site physical diagnostic inspection by a certified technician and a transparent quote before work begins.

  • Service Fee Terms: Diagnostic call-out fees cover technician transit and physical evaluation and are non-refundable once the inspection is performed.

  • Parts & Labor Warranty: All completed repairs using genuine OEM components carry a specific parts-and-labor warranty as detailed on your service receipt/invoice.
     

Professional Installation Service Policy

  • Scope of Installation: Certified installation services cover physical positioning, leveling, and line connection (water, drain, electrical 120V/240V, or gas) to existing, code-compliant utility connections.

  • Upfront Pricing & Sign-Off: Any necessary plumbing alterations, electrical modifications, or extra fittings will be detailed upfront before work starts. Installation labor fees are non-refundable once installation is completed and the unit passes a live safety/cycle test.
     

Delivery & Haul-Away Service Policy

  • GTA Transit & Room Placement: Flat-rate GTA delivery includes blanket-wrapped transit, in-home room-of-choice placement, and unboxing. Delivery fees cover transit labor and are non-refundable once delivery is completed.

  • Mandatory Delivery Inspection: Customers must thoroughly inspect the physical exterior of all delivered units upon arrival before signing the delivery sign-off form.

  • Old Appliance Haul-Away: Disconnection and eco-friendly haul-away services for old appliances must be requested during booking and are completed at the time of drop-off.

​

Customer Support & Showroom Information

If you have any questions regarding product conditions, receipt terms, or service bookings, please reach out to our team:

  • 📍 Showroom Location: 1550 Meyerside Dr, Unit #5, Mississauga, ON L5T 1V4

  • 📞 Dispatch & Sales Line: (647) 502-4443

  • 🌐 Website: techlonicsappliances.com

  • ⏰ Store Hours: Open 7 Days a Week: 10:00 AM – 7:00 PM

bottom of page